What's Included with Your Plan (No Surprises)

Everything in the list below is included at no additional charge on the Business plan. We do not bill separately for any of these items:

• Initial setup and configuration (white-glove)
• All user extensions (unlimited — no per-user fees)
• Call recording (on-demand and automatic)
• Auto-attendants and IVR menus
• Conference bridges (up to 100 participants)
• System changes anytime — routing, hours, new users, etc.
• Number porting (transferring your existing numbers to us)
• E911 compliance and registration
• 24/7 monitoring and support
• 99.999% uptime SLA

The only things billed beyond the base rate are actual usage (e.g. outbound long-distance minutes if applicable) and any hardware you purchase or rent. Optional training packages are also available.